bdjeed Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the bdjeed platform and its user ("user" or "you"). By accessing or using the bdjeed website, mobile version, or any related services, you unconditionally accept all provisions of these Terms.

bdjeed is an online gaming platform that provides slots, live casino, cricket betting, and various other gaming services for users in Bangladesh. The platform uses SSL encryption technology to keep user data and financial transactions secure.

If you disagree with any part of these Terms, please refrain from using the bdjeed platform. If you have any questions about the Terms, contact our 24/7 live chat support team or reach us at [email protected].

2. Account Registration

To play games and carry out financial transactions on the bdjeed platform, you must create a personal account. You must provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Your full correct name as it appears on your identity document
• An active and valid email address
• An active mobile number (Bangladeshi SIM)
• Date of birth (identity document may be required as proof)
• A strong password

2.2 One Account Policy

Each person may operate only one account. Creating multiple accounts is strictly prohibited and may result in permanent termination of all accounts and forfeiture of any remaining funds.

2.3 Account Security

You are solely responsible for the security of your account. Never share your login credentials (username and password) with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

3. Age Limit and Eligibility

You must be at least 21 years old to use the bdjeed platform. Access and use of this platform by minors is strictly prohibited.

3.1 Age Verification

bdjeed may at any time request your identity card, national ID, passport, or other government-issued documents to verify your age. Account activity may be temporarily suspended until age verification is complete.

3.2 Ineligible Persons

• Any person under the age of 21
• Persons whose accounts have previously been suspended or terminated
• Persons who have enrolled in a self-exclusion program
• bdjeed employees and their immediate family members

4. Deposits and Withdrawals

Financial transactions on the bdjeed platform are fully safe and secure. We support the most popular mobile banking services in Bangladesh.

4.1 Deposit Methods and Limits

Deposits on bdjeed can be made using the following payment methods: bKash, Nagad, Rocket, Upay.

• Minimum deposit: ৳500 (per method)
• Deposits are generally credited to the account instantly
• Use only payment accounts registered in your own name
• Third-party payments are strictly prohibited

4.2 Withdrawal Policy

• Minimum withdrawal: ৳1,000
• Standard withdrawal time: Within 1 hour
• Withdrawals must be made using the same method used for the deposit
• Identity verification may be mandatory before the first withdrawal
• Withdrawals may be limited while an active bonus is in place

4.3 Transaction Rejection

bdjeed reserves the right to reject deposit or withdrawal requests in the following cases:

• If identity verification is incomplete
• If there is suspicion of fraud on the account
• If evidence of a terms violation is found
• If bonus wagering requirements have not been met

5. Bonuses and Promotions

bdjeed offers various types of bonuses and promotional offers. These offers are subject to specific conditions and may be changed or withdrawn at any time.

5.1 Welcome Bonus

New users are eligible to receive a 100% bonus of up to ৳5,000 on their first deposit.

• Example: Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Example: Deposit ৳12,000 → ৳5,000 bonus → Total balance ৳17,000
• The bonus will not exceed a maximum of ৳5,000

5.2 Wagering Requirements

To receive the welcome bonus, a 10x (10 times) wagering requirement must be met. This means you must wager an amount equal to the bonus multiplied by 10 before making a withdrawal.

5.3 General Bonus Rules

• A user may use a specific offer only once
• A minimum deposit condition may apply to earn a bonus
• Bonus balance is kept separate from cash balance
• The validity period for using a bonus may be limited — see the details of each offer
• If multiple accounts are used to abuse bonuses, all funds will be forfeited
• bdjeed reserves the right to cancel or modify any bonus at its discretion

5.4 VIP Program

Regular players can join our VIP program. There are three tiers:

• Bronze: Weekly cashback of up to 0.3%
• Silver: Weekly cashback of up to 0.5%
• Gold: Weekly cashback of up to 0.8%

Players can advance to higher tiers gradually based on their activity and contributions.

6. Gaming Rules

All games on the bdjeed platform are operated according to fair play principles. Every player must play honestly and in accordance with the rules.

6.1 Fair Play Policy

• All game results are determined by a Random Number Generator (RNG)
• The use of any software or technique to influence game results is prohibited
• Playing using bots or automated software is strictly prohibited
• Attempting to exploit game glitches or technical issues for gain is prohibited

6.2 Bet Confirmation

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is not completed due to a technical error, the relevant amount will be refunded.

6.3 Game Provider Terms

Games available on bdjeed are provided by various third-party providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. The technical features of these games are governed entirely by the rules of the respective provider.

7. Prohibited Activities

The following activities are strictly prohibited on the bdjeed platform. Violating these prohibitions will result in immediate account termination, forfeiture of funds, and applicable legal action.

7.1 Fraud and Deception

• Creating an account using a false identity
• Using stolen or unauthorized payment methods
• Operating multiple accounts for the purpose of abusing the bonus system
• Attempting to hack or gain unauthorized access to the system

7.2 Money Laundering

Using the bdjeed platform for money laundering or illegal fund transfers is strictly prohibited. Suspicious transactions will be reported to the authorities.

7.3 Technical Abuse

• Attempting to modify or reverse-engineer game software
• Playing using automated bots or software
• Attempting to break the platform's security measures
• Denial of Service (DoS) attacks or similar activities

8. Account Suspension and Termination

Under certain circumstances, bdjeed reserves the right to temporarily suspend or permanently terminate a user's account.

8.1 Grounds for Suspension

• Identity Verification Incomplete
• Suspicious Transaction Activity
• During Investigation of Terms and Conditions Violation
• For Self-Exclusion at the User's Own Request

8.2 Consequences of Cancellation

If an account is cancelled due to a violation of the terms and conditions, all bonus funds will be forfeited. However, the return of legitimately earned and deposited cash funds will be considered after an investigation.

8.3 Account Closure by the User

You can close your account at any time. To do so, email [email protected] or contact us via live chat. Please withdraw any remaining valid funds before closing your account.

9. Privacy & Data Protection

bdjeed places the highest importance on protecting your personal information. Full details of our privacy policy can be found on the Privacy Policy page.

9.1 Data Collection

We only collect information necessary for operating the platform, such as registration details, transaction history, and gaming activity.

9.2 Data Sharing

Your personal information is not sold to any third party. However, information may be shared with authorities when required by legal obligation, fraud prevention, or security needs.

9.3 Cookies

bdjeed uses cookies to improve the user experience on the website. By using the platform, you are consenting to the use of cookies.

10. Limits of Liability

bdjeed provides all games and services on an "as is" basis. bdjeed's liability is limited in the following areas:

10.1 Technical Issues

bdjeed does not bear full responsibility for compensation if games or transactions are disrupted due to server outages, internet connectivity issues, or other technical reasons. However, in such situations we will make every effort to protect the user's interests.

10.2 Third-Party Services

bdjeed is not directly responsible for any issues with game providers, payment gateways, or other third-party services. In such cases, we will assist as an intermediary.

10.3 Gaming Losses

Financial losses from gaming are entirely the user's own responsibility. bdjeed is never obligated to compensate for gaming losses.

11. Responsible Gaming

bdjeed places the highest importance on responsible gaming. We believe gaming should be an entertaining activity, not a source of financial problems.

11.1 Self-Control Tools

• Deposit Limit: Set a daily, weekly, or monthly deposit limit
• Loss Limit: Set a maximum loss amount for a given period
• Time Limit: Restrict your daily gaming time
• Temporary Break: Temporarily suspend your account for a set period
• Self-Exclusion: Refrain from using the platform for an extended period

11.2 Warning Signs

Seek help if you notice the following signs:

• Placing more bets to chase losses
• Neglecting family or work time due to gaming
• Lying to family about gaming expenses
• Being unable to stop playing even when losing

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to Terms and Conditions

bdjeed reserves the right to update or change these terms and conditions at any time. You will be notified at your registered email address for significant changes.

12.1 Notice of Changes

Users will be notified at least 7 (seven) business days before significant changes to the terms and conditions take effect. In urgent situations (such as security-related reasons), changes may take effect immediately.

12.2 Continued Use

If you continue to use the platform after changes to the terms and conditions, you will be considered to have accepted the revised terms. If the new terms are not acceptable to you, please request account closure.

12.3 Contact

For any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat Support — in Bengali
• Email: [email protected]